Management Guide

This guide is for anyone not involved directly with buying, but in the management of buyers. These sections will provide you with information to help you keep track of the performance of K3S-Replenish®, your inventory and your buyers.


Your role as a Manager of K3S-Replenish® Buyers....

The success of K3S-Replenish® at your company depends on the participation of not only the buyers, but all the management  involved. The more involved management is with the implementation of K3S-Replenish® the faster and more productive the buyers become. We recommend all managers complete the buyers training and make themselves familiar with the guides listed below. These guides give you an idea of the performance of the buyers using K3S-Replenish®. 

1. Video: How to Set Up a User in View Only Mode - Create your account to sign in and use your Manager Guides
2. Guest Book within K3S Replenish® - Are your buyers signing into K3S-Replenish®?
3. Buyer Performance vs. K3S-Replenish® Suggestions - Are your buyers using K3S-Replenish®'s Suggestions or just buying manually?
4. Period End Exception Performance - Are your buyers doing all their PE Exception Reports?
5. How K3S-Replenish® Determines Overstocked Products - Guide to show you how K3S-Replenish® determines when a product is overstocked


My company just got K3S-Replenish® and we are a new install OR I need to train a new buyer. What can I expect? 

Congratulations on your new buying system! As a manager of K3S-Replenish® buyers there are three things you want to be focused on while the system is being installed and integrated into your company. 

The Guest Book within K3S-Replenish® will show you if your buyers are signing into the system every day. The K3S-Replenish® system is a very large and robust piece of software that will take up to a year to master. During the 5 week training course (week 5 is on-site) it is important the buyers try to sign in at least 15 minutes every day and practice. The guest book will help you review that your buyers are signing in. 

The next two tools will only come into use as the buyers progress through training. It is recommended that a manager progress through training with the buyers as well. 

The Buyer Performance vs. K3S-Replenish® Suggestions report will tell you if your buyers are accepting K3S-Replenish®'s suggestions or are manually buying their products on their own. When a buyer first starts buying with K3S-Replenish® we would expect that they would adjust half to all their orders manually. While a buyer is figuring out the system and is learning and becoming more experienced we will see the number of manual adjustments drop as time passes. After about a year we should see a percentage of adjustments around 5 - 15% (this is normal and expected).

The Period End Exception Performance report will tell if you a buyer is going and reviewing all their PE Exceptions. This is important because the PE Event is there to help a buyer only review products and suppliers that did not perform as the system expected. If the buyer is not reviewing ALL of their PE Exceptions there is a chance that they could either be carrying a lot of stock in a product or have a very low service level. 

I just got put in charge of my company's buyers and they all use K3S-Replenish®. What should I be doing?

Congratulations on your new management position! If K3S-Replenish® has been up and running for a while then your company is probably experienced and doing very well with it. To get more familiar with how well your buyers are performing we recommend using the tools at the top. (**Note that these tools will make more sense to you after you have completed buyer training**) The two tools to focus on the most for you would be the Buyer Performance vs. K3S-Replenish® Suggestions and Period End Exception Performance. 

The Buyer Performance vs. K3S-Replenish® Suggestions report will tell you if your buyers are accepting K3S-Replenish®'s suggestions or are manually buying their products on their own. While there will always be a percentage of products that have to be adjusted and bought manually (usually around 5 - 15%) you should not see a number too much higher than that. If you do there might be a problem with a buyers setup of their suppliers. Work with that buyer to re-setup their suppliers to create better suggestions. 

The Period End Exception Performance report will tell if you a buyer is reviewing all their PE Exceptions. This is important because the PE Event is there to help a buyer only review products and suppliers that did not perform as the system expected. If the buyer is not reviewing ALL of their PE Exceptions there is a chance that they could either be carrying a lot of stock in a product or have a very low service level.